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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samantha Rayburn

Samantha Rayburn

September 17, 2024

5  out of  5
rating by Samantha Rayburn
"We moved to the Midland area about 4 months ago and Jessica and Sarah have been amazing! They helped get our old policies cancelled and changed over. They have also helped me with getting my auto-pay setup when I got a new credit card as well as sent us a gift when we first moved here! Would highly recommend!"
We responded:
"Thanks for the glowing review, Samantha! We love helping people who appreciate customer service- which is something our office prides ourself on! We hope you enjoyed your gift card! "
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Lindsey Rich

September 10, 2024

5  out of  5
rating by Lindsey Rich
"I wholeheartedly recommend Jessica! If you need someone who is personable, kind, honest, and acts with a sense of urgency, Jessica is your go-to! I had an issue with my insurance coverage (completely my own fault!), and Jessica was very easy to reach. She answered her own phone (no automated messages or long wait times) and quickly jumped in to help resolve the issue, even though it wasn’t her fault. The one time she didn’t answer personally, Sarah in the office picked up and knew exactly what I was talking about. Jessica had briefed her on the situation we discussed the previous week. The level of service that Jessica and her team provide is exceptional! This kind of customer service and care is rare these days. We are very grateful that Jessica is our State Farm Agent!"
We responded:
"Glad we could help you out, Lindsey. Thanks for entrusting us with your auto and home insurance needs! "
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Lora Avery

May 30, 2024

5  out of  5
rating by Lora Avery
"Sarah is fantastic! She is professional, pleasant, knowledgeable, and flexible to meet my insurance needs. She willingly ran through multiple scenarios to ensure I had all of the information I needed to make the best decision on insurance coverage for my household. It’s customer service like it used to be, with the personal touch and great value for the cost. Thanks, Sarah!"
We responded:
"Sarah is a gem 💎! We are here if you need us! "
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Scott EBERHART

May 29, 2024

4  out of  5
rating by Scott EBERHART
"I like that I save over 130.00 with company for the first time in years."
We responded:
"Hi Scott! We are happy to hear that we could help you save money on your insurance premiums. "
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Bethanee Gillard

March 22, 2024

5  out of  5
rating by Bethanee Gillard
"Sarah was so helpful with getting my new policy started, answered all my questions and was truly a pleasure to work with!"
We responded:
"Bethanee, thank you for the glowing review. Sarah is extremely knowledgeable when it comes to helping customers find the right coverage along with the best value! We appreciate you entrusting us with your insurance needs! "
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Aaron

January 19, 2024

5  out of  5
rating by Aaron
"Gave me a chance after a rough patch that no one else would, Jessica and Sarah were great to work with!"
We responded:
"Thank you so much for the kind words, Aaron! That really warms my heart and affirms why we do what we do! -Jessica"
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Ryal's Painting

January 18, 2024

5  out of  5
rating by Ryal's Painting
"Kaylee is a consummate professional. She always takes care of our needs. She also tries to foresee any problems that can arise. She isn't afraid to tackle the ups and downs of business."
We responded:
"Kaylee truly goes above and beyond for our customers. Thank you for recognizing her outstanding efforts, Jo! Every insurance office needs a “KB”!!!"
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Danielle Davey

January 12, 2024

5  out of  5
rating by Danielle Davey
"Jessica and her team helped us save per month! Super helpful team with quick response time."
We responded:
"Thank you for entrusting us with your insurance needs, Danielle! We are thrilled that you were able to save money while remaining appropriately covered, protecting what matters most- your family!"
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Jessica Foster

January 10, 2024

5  out of  5
rating by Jessica Foster
"Definitely recommend this branch of State Farm. They have been 200x’s more helpful than that of Progressive who I’ve been with for 10 years. Communication, ease of documentation, prices are better… you name it they are superior."
We responded:
"Jessica, thank you for allowing us the opportunity to earn your business. We truly love working with costumers like YOU! Building long lasting relationships is our ultimate goal. We hope to continue serving you for years to come! "
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Hippy Grandma

January 8, 2024

5  out of  5
rating by Hippy Grandma
"Best insurance agent by far. Always kind, always helpful. I love them and I recommend them"
We responded:
"Thank you for acknowledging us! We love our customers as if they were family! "
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Maddie Kilburg

January 8, 2024

5  out of  5
rating by Maddie Kilburg
"Greatest customer service experience I’ve ever had. Kaylee my State Farm insurance agent helps my whole family and she is indeed the best! 10/10 experience :) I will stay with State Farm because how helpful and great she is!"
We responded:
"Happy to hear of your experience with our office!! We strive to set ourselves apart from competitors by providing tremendous value and exceptional customer service. "
Profile photo of Alidiyah Curns

Alidiyah Curns

January 8, 2024

5  out of  5
rating by Alidiyah Curns
"The most helpful insurance I’ve had, I recommend Jessica Mishler to anyone looking for affordable and reliable insurance!"
We responded:
"Thanks for the kind words, Alidiyah. We are always happy to help our customers with their insurance needs. "
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Cheryl Griffith

October 3, 2023

5  out of  5
rating by Cheryl Griffith
"We saved so much! Kaylee got us great rates for our car insurance, plus we got renter's insurance, too. We got the quotes fast, and decided this was what we should have. Thank you so much! Will definitely recommend to family and friends!"
We responded:
"Wow, Cheryl thank you for the raving review! I’m happy to hear that we were able to find you great coverage and rates on your auto insurance along with renters insurance! If you need anything at all, please reach out and we will be happy to help! "
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victor kelsey

October 3, 2023

5  out of  5
rating by victor kelsey
"Could NOT, ask for any better service then Jessica Mishlers office!"
We responded:
"Thanks for the review, Victor! We are always here to help! See you soon. "
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Kara Soehnel

August 25, 2023

5  out of  5
rating by Kara Soehnel
"I contacted State Farm to try to get a better quote since my auto insurance went up significantly. I spoke with Kaylee and she is awesome!! Excellent customer service. She was super nice and helpful and easy to talk to. Very knowledgeable and I couldn’t have had a more pleasant experience discussing insurance. Thank you Kaylee for taking such good care of the customer!"
We responded:
"Hi Kara, thank you for giving us 5 Stars 🌟! I’m so happy to hear that Kaylee was able to help you find more affordable auto insurance while providing an explanation of coverages so that you are properly covered. Again, thank you for sharing your positive feedback regarding our customer service here at Jessica Mishler State Farm! We appreciate YOU!! ❤️"
Profile photo of Sandy Musick

Sandy Musick

July 13, 2023

5  out of  5
rating by Sandy Musick
"Had the most wonderful experience with my State Farm agent Kaylee. All my questions were answered and all was taken care of. 😊"
We responded:
"Thanks for the great feedback, Sandy! Kaylee takes wonderful care of our customers!"
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Jacob Kidder

May 23, 2023

5  out of  5
rating by Jacob Kidder
"Friendly, kind and patient! Explained everything is great detail and made a complicated thing feel very simple! Thank you! Definitely recommend this team"
We responded:
"Hey thanks for the kind words, Jake! We love making insurance easy to understand!"
Profile photo of Kaylee Bryan

Kaylee Bryan

May 23, 2023

5  out of  5
rating by Kaylee Bryan
"Great place to work; I can assure you will be well taken care of with this agency! Our team is willing to go above and beyond for our customers to make sure they are properly covered and know exactly what they’re paying for!"
We responded:
"Helping our customers with simple transactions as well as life’s more difficult tasks is what we do best! "
Profile photo of Cassie Confer

Cassie Confer

May 1, 2023

5  out of  5
rating by Cassie Confer
"Jessica and her office staff have always been friendly. I value good customer service. I switched to Jessica after receiving poor service with another state farm agent. If you're in the market for insurance, I highly recommend talking with Jessica."
We responded:
"Hey, thanks for the glowing review Cassie! And thank you for recognizing our efforts in treating our customers like family! We take pride in providing excellent customer service to all of our policy holders. "
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Roger Foster

April 24, 2023

5  out of  5
rating by Roger Foster
"Justin did a phenomenal job getting me set up with insurance after moving from a different state!! Very quick, very very thorough. Fantastic customer service"
We responded:
"Hey Roger- thanks for the shout out! Happy to hear the transition of moving your insurance to our office was quick and efficient. We are lucky to have Justin on our team, he provides excellent customer service to our customers!"
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Linda Yucha

April 23, 2023

5  out of  5
rating by Linda Yucha
"Received great rates from State Farm. Agents, Justin & Jessica were very knowledgeable and made the transition from my former insurance company to State Farm super fast & easy along with big savings!! Thank you State Farm!!!"
We responded:
"Hey there, Linda! Thanks for the kind remarks!! Glad Justin was able to find you great rates to fit your needs- along with big savings! Give us a call anytime if you have questions regarding coverages or anything else you might need! Take care ~Jessica "
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Jess Squires

April 21, 2023

5  out of  5
rating by Jess Squires
"Always so helpful!"
We responded:
"Thanks, Jess! We pride ourselves on helping our customers and providing exceptional customer service! "
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Karla Morett

April 21, 2023

5  out of  5
rating by Karla Morett
"Always answer my doubts and give me a good options"
We responded:
"Hey Karla- we’re here to guide you and offer the best coverage and value for your needs! Thanks for taking the time to recognize our efforts! We appreciate you!"
Profile photo of Lisa Sirrine

Lisa Sirrine

April 4, 2023

5  out of  5
rating by Lisa Sirrine
"The customer service is excellent! Justin did a fantastic job answering my questions and finding the right coverage for me and my family."
We responded:
"Hi Lisa! Justin takes great care of our customers! I’m glad he was able to help you find the right coverage for you and your family. We differentiate ourselves by educating our customers while providing options that work for their lives and situation. "
Profile photo of Gary Mark

Gary Mark

March 15, 2023

5  out of  5
rating by Gary Mark
"Justin was a great help setting up insurance on my new house and the discounts on both my vehicles."
We responded:
"Thanks for the nice words, Gary! I’m glad Justin was able to help you save money through our fantastic discount program on your autos as well as getting you great coverage on your new home! "