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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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zacharah highland

April 15, 2025

4  out of  5
rating by zacharah highland
"Is really helpful love the people"
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stacy garvie

March 13, 2025

5  out of  5
rating by stacy garvie
"They are great at Jessica's office. Always friendly and willing to help. Thank you Alexis."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and help with all of your insurance needs!"
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Natasha Luneack

March 8, 2025

5  out of  5
rating by Natasha Luneack
"The people are very friendly and knowledgeable. They are very helpful. I would definitely recommend it."
We responded:
"Thanks for the recommendation! Our team takes pride is explaining coverages to our insureds helping them understand what they are paying for. Let us know if we can help with any future insurance need!"
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Nicole Lackney

February 26, 2025

5  out of  5
rating by Nicole Lackney
"Best insurance company I have ever dealt with. Everyone is always helpful, super nice and always try to find ways to save me money!"
We responded:
"We’re honored by your positive feedback! It's always nice when we can help our customers save money! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emma Anger

February 25, 2025

5  out of  5
rating by Emma Anger
"Very kind people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephanie Rivera

February 13, 2025

5  out of  5
rating by Stephanie Rivera
"For anyone looking for insurance I highly recommend them! Especially Sarah she is so helpful and answers any questions and in a timely manner!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kitana Finney

February 11, 2025

5  out of  5
rating by Kitana Finney
"Very friendly and fast! Helped us get eveything we needed taken care of! Jessica is extremely helpful and goes out of her way!"
We responded:
"Thank you for the fantastic review and thank you for entrusting our office with your insurance needs. If you need anything at all, don’t hesitate to call!"
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Tyler Tennison

January 31, 2025

5  out of  5
rating by Tyler Tennison
"Very friendly staff, knowledgeable, and genuinely wants to get you the best coverage that fits your needs. They don't push a lot of b.s on you to get more money out of you."
We responded:
"Thank you for your fantastic feedback! We’re delighted to hear that you found our staff friendly and knowledgeable. Our goal is to provide honest service and help you find the best coverage for your needs without any pressure. If you ever have more questions or need assistance, we’re here for you!"
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Christie Busch

January 28, 2025

5  out of  5
rating by Christie Busch
"Jessica and her staff helped me and my 18 year old get the right coverage for our budget. It was a seamless process, and I felt relief after she was honest with the type of coverage I needed for my son. She is an expert in her field. Christie Busch"
We responded:
"Thank you for your wonderful review! We're so glad Jessica and the team could help you and your son find the right coverage. It's great to hear you felt informed and relieved during the process. If you need anything in the future, don’t hesitate to reach out!"
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Zachary Stiles

January 10, 2025

5  out of  5
rating by Zachary Stiles
"We have had a great experience with Jessica and her team. She is very friendly and explained the different coverages offered by State Farm in detail. We discussed our vehicle usage and she offered advice on how to modify our policies to better fit our current situation and reduce our rates! Would highly recommend!"
We responded:
"Zach, thank you for your 5-star review and for taking the time to share your positive experience with Jessica and our team! We’re thrilled to hear that you found our service friendly and informative. Our goal is always to provide personalized advice and support to help our clients make the best decisions for their insurance needs. We appreciate your recommendation and look forward to continuing to assist you with your coverage. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! "
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Roylean Lenker

December 11, 2024

5  out of  5
rating by Roylean Lenker
"The office always treated me well and answered my questions efficiently. Especially when I had hail damage to my car, the office helped make the claim smooth!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you efficiently and make your hail damage claim process smooth. Your satisfaction is our priority, and we appreciate your trust in us. If you have any more questions or need further assistance in the future, don't hesitate to reach out!"
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Teresa Rollin

December 9, 2024

5  out of  5
rating by Teresa Rollin
"Super friendly, helpful, knowledgeable and easy to work with. Would recommend highly."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to helping you again in the future. If you ever need anything else, don’t hesitate to reach out!"
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Jill Sanders

December 3, 2024

5  out of  5
rating by Jill Sanders
"I just moved back to Michigan after being in Illinois for 9 years and Sarah was so helpful getting my insurance switched. She is amazing! So glad I chose Jessica Mishler as my agent!"
We responded:
"Hi, Jill! Welcome back to Midland! Sarah is incredible, so happy she was able to help you with your insurance needs! "
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Kelly Marderness

December 3, 2024

5  out of  5
rating by Kelly Marderness
"They are very kind and friendly. They also answer all my questions I have."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you found our team to be friendly and helpful. We’re always here to answer any questions you may have. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Best regards, Jessica"
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Cindy Gransden

November 21, 2024

5  out of  5
rating by Cindy Gransden
"I have walked in the door and been helped several times without an appointment. Every one in this office is so understanding and knowledgeable. I appreciate having a physical office I can go to."
We responded:
"Thank you for acknowledging our understanding and knowledge of insurance, Cindy! We strive to provide outstanding customer service. We look forward to seeing our customers smiling faces in office regularly! See you soon!"
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Anita Fields

October 23, 2024

5  out of  5
rating by Anita Fields
"I love my agent she is awesome. I recommend him for any of your insurance needs.A Fields"
We responded:
"Thanks for the glowing review Anita! We are happy to assist in all of your insurance needs! "
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Jim Haring

October 15, 2024

5  out of  5
rating by Jim Haring
"Jessica and her staff are very friendly and very helpful!!!!!!!!"
We responded:
"Hi, Jim! Thank you for the kind words! We love helping customers anyway we can! "
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Samantha Rayburn

September 17, 2024

5  out of  5
rating by Samantha Rayburn
"We moved to the Midland area about 4 months ago and Jessica and Sarah have been amazing! They helped get our old policies cancelled and changed over. They have also helped me with getting my auto-pay setup when I got a new credit card as well as sent us a gift when we first moved here! Would highly recommend!"
We responded:
"Thanks for the glowing review, Samantha! We love helping people who appreciate customer service- which is something our office prides ourself on! We hope you enjoyed your gift card! "
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Lindsey Rich

September 10, 2024

5  out of  5
rating by Lindsey Rich
"I wholeheartedly recommend Jessica! If you need someone who is personable, kind, honest, and acts with a sense of urgency, Jessica is your go-to! I had an issue with my insurance coverage (completely my own fault!), and Jessica was very easy to reach. She answered her own phone (no automated messages or long wait times) and quickly jumped in to help resolve the issue, even though it wasn’t her fault. The one time she didn’t answer personally, Sarah in the office picked up and knew exactly what I was talking about. Jessica had briefed her on the situation we discussed the previous week. The level of service that Jessica and her team provide is exceptional! This kind of customer service and care is rare these days. We are very grateful that Jessica is our State Farm Agent!"
We responded:
"Glad we could help you out, Lindsey. Thanks for entrusting us with your auto and home insurance needs! "
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Lora Avery

May 30, 2024

5  out of  5
rating by Lora Avery
"Sarah is fantastic! She is professional, pleasant, knowledgeable, and flexible to meet my insurance needs. She willingly ran through multiple scenarios to ensure I had all of the information I needed to make the best decision on insurance coverage for my household. It’s customer service like it used to be, with the personal touch and great value for the cost. Thanks, Sarah!"
We responded:
"Sarah is a gem 💎! We are here if you need us! "
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Scott EBERHART

May 29, 2024

4  out of  5
rating by Scott EBERHART
"I like that I save over 130.00 with company for the first time in years."
We responded:
"Hi Scott! We are happy to hear that we could help you save money on your insurance premiums. "
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Bethanee Gillard

March 22, 2024

5  out of  5
rating by Bethanee Gillard
"Sarah was so helpful with getting my new policy started, answered all my questions and was truly a pleasure to work with!"
We responded:
"Bethanee, thank you for the glowing review. Sarah is extremely knowledgeable when it comes to helping customers find the right coverage along with the best value! We appreciate you entrusting us with your insurance needs! "
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Aaron

January 19, 2024

5  out of  5
rating by Aaron
"Gave me a chance after a rough patch that no one else would, Jessica and Sarah were great to work with!"
We responded:
"Thank you so much for the kind words, Aaron! That really warms my heart and affirms why we do what we do! -Jessica"
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Ryal's Painting

January 18, 2024

5  out of  5
rating by Ryal's Painting
"Kaylee is a consummate professional. She always takes care of our needs. She also tries to foresee any problems that can arise. She isn't afraid to tackle the ups and downs of business."
We responded:
"Kaylee truly goes above and beyond for our customers. Thank you for recognizing her outstanding efforts, Jo! Every insurance office needs a “KB”!!!"
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Danielle Davey

January 12, 2024

5  out of  5
rating by Danielle Davey
"Jessica and her team helped us save per month! Super helpful team with quick response time."
We responded:
"Thank you for entrusting us with your insurance needs, Danielle! We are thrilled that you were able to save money while remaining appropriately covered, protecting what matters most- your family!"